ASMP: Operations Management Tools Platform
“ADACTIM’s SaaS solution to automate and industrialize your IT production.”
IT production process automation tool, immediately operational and easy to use, for an efficient IT department.
Challenges
- Master IT production.
- Ensure a good level of service for users.
- Improve information system availability.
- Anticipate incidents.
- Improve IT team productivity.
Offer
- Provision of a software solution for managing various IT production processes (incident management, request management, change management, service desk, problem management, etc.).
- Deployment in the Cloud as SaaS or traditional licensed mode.
- Customization and configuration of the tool according to your processes.
- Definition of performance indicators for IT production processes.
- Implementation of automatic reporting for IT production.
- Provision of a knowledge management database for IT operations.
Client benefits
- Visibility into the health status of the information system and its infrastructure.
- Establishment of governance for IT department activities.
- Implementation of a proactive approach within the IT department.
- Very low implementation cost and time (SaaS solution).
- Tool upgrades and evolution.
